![]() ![]() Once registered, Symantec VIP overrides the messages that you set here and sends the SMS message listed in the China-specific Message section at the bottom of the SMS Message Settings page for the Credential Registration, Security Code Service, and Temporary Password messages. To guarantee delivery of SMS messages in China, you must register a friendly name and an SMS message language (English or Simplified Chinese). To configure SMS message settings, follow these steps: Important: Due to how China manages incoming SMS messages, users in China may experience intermittent SMS message failures. Symantec recommends that SMS messages be less than 160 characters. (VIP Manager substitutes "_OTP_" with a valid security code).Ĭlick the button for Line Break to add a line break to a message. ![]() To add a security code tag, click the button for Security Code Tag or type the variable "_OTP_" where you want a security code to be included in the message. You must include a security code tag in the message. Note the following when you create the message text: You should educate your end users that they must contact their Support representative to opt out of SMS messages or to obtain help if they do not get a response from SMS keywords. However, if the local carrier overrides the SMS From number in the SMS message, all SMS keywords (including HELP and STOP) will fail without notifying the end user. The message includes support contact information. VIP responds with a message providing instructions for opting out of SMS messages. End users can obtain help by replying HELP to the SMS message. Use the SMS Message Settings page to identify yourself as the sender, and edit the SMS message text. Enter this security code along with your password to add strong authentication to your favorite websites.Symantec uses SMS messaging to send security codes to your credential users. Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. This update has the following new features: Adds a Number Challenge to ensure that you are physically present when authenticating. You can generate a security code even if you do not have a network or mobile connection. The strong authentication method you use depends on the method implemented by your participating organization. Note: Touch ID or Face ID authentication requires that your mobile device is Touch ID or Face ID capable and that you have registered a fingerprint or facial recognition authentication on the device. Use Touch ID, Face ID, or Passcode in a push notification to authenticate yourself on your mobile device.If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as passphrases or biometrics. Receive a push notification on your mobile device that you approve as authentication.Use that code along with your username and password. Dynamically generate a one-time use security code on your mobile device.VIP Access adds strong authentication to your normal login in one of the following ways: After the security code is entered, you will be logged. Use VIP Access at participating organizations such as eBay, PayPal, ETRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network: :. ![]() ![]() Enter that code onto the login screen of the COVID-19 site. QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites. Open the Symantec VIP Access app on your mobile device to find a unique 6-digit security code. As a work around, Please enter the Symantec VIP Access security code manually instead of push method on your Symantec VIP access application. You will be asked for the Symantec VIP Access security code. We have an ongoing issue with External MyDesk access and currently under urgent investigation. Use VIP Access at participating organizations such as eBay, PayPal, E*TRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network: : Enter your UMMS email address ('umm.edu' is needed) and network password. QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts.Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts. ![]()
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